Cause
Solution
You might have downloaded the wrong loader for your version. Verify your Windows version and download the correct loader from the panel.1
Verify Your Windows Version
Press
Win + R, type winver, and press Enter to see your exact Windows version.2
Download the Correct Loader
Open the panel and download the loader that matches your Windows version.
Download from the Panel
Download the correct loader for your Windows version here.
3
Install a Supported Version
If your Windows version is not supported, you must install a supported operating system. The guides below show how.
1. Check Compatibility
Verify the supported Windows versions to confirm your current build is incompatible.
2. Windows Reinstallation Guide
Follow this guide to install a clean, compatible version of Windows.